FAQ

Q.  Are your products Allergen free?

A.  We create each batch of our marshmallows using natural ingredients and/or artificial flavourings to create wonderful flavours. Our product is produced in a kitchen that also processes ingredients including but not limited to eggs, milk, peanuts, tree nuts and other ingredients which may cause allergic reactions. Customers concerned with food allergies should be aware of this risk. The Sweet Retreat will not assume any liability for adverse reactions to foods consumed or items that may have come into contact with during the course of preparation and delivery or pickup.

Q.  What is the shelf life?

A.  That depends on how you store them. The marshmallows are good for up to 4 weeks in their original packaging.  Once opened it is best to keep them in an air tight container.  The marshmallows can also be frozen for up to 3 months and enjoyed later.

Q.  Are your Marshmallows Gluten free?

A.  Yes, however certain flavours contain gluten in them (ie. cookie crumbs, graham crumbs etc.) and can no longer be considered gluten free...please inquire when ordering if you need gluten free flavours and we will be happy to assist you.

Q.  Are your Marshmallows Dairy free?

A.  Yes, however certain flavours contain dairy products in them (dulce de leche, cookie dough etc) and can no longer be considered dairy free...please inquire when ordering if you need dairy free flavours and we will be happy to assist you.

Q.  Are your Marshmallows Vegan or Vegetarian?

A.  No.

Q.  Are your Marshmallows Kosher?

A.  Our marshmallows can be made kosher upon request using kosher gelatin and substituting icing sugar for granulated sugar and potato starch, marshmallows are not produced in a kosher environment.

Q.  Are your Marshmallows Organic?

A. No, but our marshmallows can be made organic upon request.  We use certified orgainic cane sugar, certified organic gelatin and certified organic agave syrup.  Only certain flavours are available in an organic option so please inquire before ordering.

Q.  What ingredients are in your Marshmallows?

A.  Our classic recipe consists of granulated sugar, egg whites, gelatin and light corn syrup.  We use both natural ingredient and flavoured extracts in our marshmallows depending on the flavour.

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